Frequently asked questions
The questions we hear most often.
Can I order without an account?
Yes. You can check out as a guest with your email address and follow your order on the tracking page.
Which payment methods do you accept?
Visa, Mastercard and American Express, processed securely through Stripe.
Can I cancel my order?
Before it ships, just message our support team and we will cancel it.
I forgot my password, what now?
Use the "Forgot password" link on the sign-in page and enter your email; we will send a reset link.